CX Strategy

We make your customers happy and loyal. By crafting a strong, attractive and distinctive customer experience, marrying your business model with real human needs.

We take the customers’ perspective andre-design your whole customer facing operation through the eyes of yourstrategic target group.


A guiding light for B2B customer experience

Nobia is the leading kitchen specialist in Europe, with prolific brands like HTH, Marbodal and Magnet. In spring 2022, Augur worked closely with B2B customers and our Nordic team to create an innovative CX vision.

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Moderna Försäkringar

Designing state-of-the-art CX for the insurance customer

In 2020, Moderna Försäkringar was Sweden’s fifth largest insurance company, but out on a mission to challenge the big four in the market by creating a state-of-the-art customer experience in the category.

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